Legal
Subprocessors
These are the service providers acoben uses to run the service, and what each one handles. We update this page when providers change.
| Provider | What it handles |
|---|---|
| Twilio | Phone calls, SMS, call routing, and speech recognition during calls (including Co's voice on live calls) |
| OpenAI (via Emergent's AI gateway) | AI processing of call and text content so Co can understand and reply; speech-to-text for owner voice notes |
| ElevenLabs | Voice previews and read-aloud in the app; Co's live-call voice is played through Twilio |
| Emergent (runs on Google Cloud) | Application hosting, database, and file storage |
| Resend (via Emergent) | Transactional email such as sign-in links, alerts, and reports |
| Stripe | Payments and subscriptions; acoben never stores full card numbers |
| Google sign-in and, when a shop connects it, Google Calendar for bookings | |
| Cloudflare | DNS and network delivery for acoben.com |
Questions or a data processing request? Email support@acoben.com.