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Subprocessors

These are the service providers acoben uses to run the service, and what each one handles. We update this page when providers change.

ProviderWhat it handles
TwilioPhone calls, SMS, call routing, and speech recognition during calls (including Co's voice on live calls)
OpenAI (via Emergent's AI gateway)AI processing of call and text content so Co can understand and reply; speech-to-text for owner voice notes
ElevenLabsVoice previews and read-aloud in the app; Co's live-call voice is played through Twilio
Emergent (runs on Google Cloud)Application hosting, database, and file storage
Resend (via Emergent)Transactional email such as sign-in links, alerts, and reports
StripePayments and subscriptions; acoben never stores full card numbers
GoogleGoogle sign-in and, when a shop connects it, Google Calendar for bookings
CloudflareDNS and network delivery for acoben.com

Questions or a data processing request? Email support@acoben.com.